- Services / After-sales support
Air Compressor Service & After-Sales Support
5-year warranty coverage for most components, with technical guidance, maintenance support, and replacement parts assistance for your UMW Air compressor.
5-Year Component Warranty
Long-term protection. Continued support.
Broad coverage. Five years of confidence.
Most components of your UMW Air compressor are covered by our 5-year warranty, from the screw air end and drive motor to controls and cooling components.
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Broad component coverage. Backed for five years.
Five-year warranty protection across your compressor’s non-wear components, with support to help you through the warranty process.
Components Covered for Five Years
Coverage includes the components below, as fitted to your equipment.
| System | Covered Components | Warranty Period |
|---|---|---|
| Compression | Screw air end | 5 Years |
| Drive System | Drive motor | 5 Years |
| Speed Control | Variable frequency drive (where fitted) | 5 Years |
| Control System | Controller and HMI display | 5 Years |
| Cooling System | Coolers, cooling fan, and fan motor | 5 Years |
| Valves & Monitoring | Valves, pressure sensors, and temperature sensors | 5 Years |
| Air Receiver System | Integrated air receiver tank | 5 Years |
Coverage applies to components fitted to your equipment. Oil separators, oil filters, air filters, and filter elements are excluded.
Get your equipment ready for the first start.
Get guidance on installation requirements, startup checks, and everyday controls for your UMW Air equipment.
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Installation Requirements
Clarify power supply, ventilation, piping connections, and maintenance access. -
Startup Checks
Review the checks outlined in your equipment manual before the first start. -
Control Panel Guidance
Understand operating controls, status indicators, and alarm messages.
Understand the issue. Find the next step.
Share what you see on your equipment so our team can review the issue and guide you through the next steps.
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Alarm Review
Help us identify the issue with an alarm code or a clear photo of the control screen. -
Troubleshooting Guidance
Receive guidance on relevant checks based on the symptoms and operating conditions. -
Service Coordination
Confirm whether further assessment, replacement parts, or a warranty review is needed.
Keep routine care on track.
Make maintenance easier to manage with guidance based on your equipment model, running hours, and working environment.
Routine Inspections
Understand the regular checks recommended for your equipment.
Maintenance Planning
Plan service intervals using your equipment manual and operating conditions.
Service Records
Keep track of maintenance dates, operating hours, and completed work.
The right parts for your equipment.
From identifying a component to confirming a suitable replacement, we help you find the parts your UMW Air compressor needs.
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Part Identification
Share a part number or clear photo so we can help identify the component. -
Equipment Matching
Use your equipment model and serial number to confirm a suitable replacement. -
Replacement Guidance
Ask about relevant documentation and the recommended next steps for replacement.
Part availability, pricing, and delivery details are confirmed with your enquiry.
From your first message to the next step.
01
Submit Your Request
Tell us what support you need and share your equipment details.
02
Review the Details
We review your request and ask for any additional information needed.
03
Confirm the Action
We explain the recommended steps and any relevant parts or warranty arrangements.
04
Follow Up
Share the outcome so we can determine whether further assistance is needed.
FAQ
After-Sales Support FAQs
01. What does the 5-year warranty cover?
Most components of your UMW Air compressor are covered for five years. For details, please refer to the component warranty table above or contact us.
02. How can I request technical support?
Contact us with your equipment model, serial number, and a description of the issue. Alarm codes, photos, and videos can help us understand the situation.
03.Can you help with installation and startup questions?
We can help clarify equipment requirements, manual-based startup checks, and control panel operation. Contact us with your model and the guidance you need.
04. How do I find the correct replacement part?
Send your equipment model and serial number, together with a part number or a clear photo. We can then help identify a suitable replacement.
05. How often should my compressor be serviced?
Follow the maintenance schedule in your equipment manual. Service requirements depend on the model, running hours, and working environment.
06. Are consumable and wear parts covered by the five-year warranty?
No. Routine wear parts—including air filters, oil filters, oil separators, precision filter elements, lubricants, seals, and other regularly replaced service items—are not covered by the 5-year warranty.
How can we help with your equipment?
Share your equipment details and tell us what you need. Our team will review your request and help identify the next step.
- Screw air compressor model selection
- Air tank, dryer and filter matching
- Complete compressed air system configuration
- Fast response within 24 hours
68 Gongye South Road, Jinan, Shandong, China, 250000
WE’RE HERE TO HELP
Tell us your required pressure, air flow, voltage and application.